Orders & Commercial Terms
Standard procedures for wholesale and custom manufacturing engagements.
Order Acceptance
All orders are subject to acceptance by Keymay. For OEM/ODM projects:
- A formal Proforma Invoice (PI) must be signed.
- Minimum Order Quantity (MOQ) applies per style/color.
- Sample approval is required before mass production.
Payment Terms
We offer flexible payment terms for verified business partners:
- Standard: 30% deposit to start production, 70% before shipment.
- Accepted methods: T/T (Bank Transfer), L/C at sight.
- Currency: USD or RMB unless otherwise agreed.
Logistics & Delivery
Ensuring your products arrive safely and on time.
Incoterms
We primarily operate on FOB (Free On Board) Guangzhou/Shenzhen terms. EXW, CIF, and DDP are available upon request.
Inspection
Clients are welcome to arrange 3rd-party inspections (e.g., SGS, Intertek) before the final balance payment.
Lead Times
Standard production lead time is 30-45 days after sample approval. Rush orders may incur additional surcharges.
Intellectual Property
We respect the creativity of our partners. Keymay guarantees that:
- Client designs are never shared with other customers.
- Keymay's original designs remain our IP unless transferred.
- We support NDA signing for all new projects.
Warranty & Liability
Our commitment to quality is backed by clear warranty terms.
1Quality Guarantee
We warrant that products will be free from material defects for a period of 6 months from delivery.
2Defect Resolution
Defective items exceeding the agreed AQL rate will be replaced or refunded in the next shipment.
3Limitation
Liability is limited to the value of the goods and does not cover indirect business losses.
Need Clarification?
Contact Our Legal Team
If you have questions about specific terms or need a custom manufacturing agreement, please reach out.